Return Policy
Items must be returned in new & unused condition and contain all original materials included with the shipment. we will reimburse as per policy specified below.
If returned item found used/deliberately damaged, we will refuse the return.
On Jewelry
For Online & Phone Sales
Sns Designs entitles you to exchange any jewelry purchased online or via phone at 100% of its paid value within 7 days of receipt of items. After 7 days you may exchange your jewelry for 75% of its paid value within 30 days from the date of purchase.
Show Sales
SnsDesigns entitles you to exchange any jewelry purchased on shows at 75% of its paid value within 30 days from the date of purchase.
Please note:
- As a standard company policy we do not issue refunds.
- All exchanges MUST be accompanied with the original invoice.
- All shipping costs related to exchanges must be borne by the customer.
General Return Policy
Since each order is tailored/altered exclusively for our customers, we are constrained to have a policy of no exchange or return for Saris, Lehngas and Suits. Return of other products will attract 20% re-stocking fees and the shipping cost. Customer will be responsible for shipping cost. Item(s) must be returned within SEVEN of the receipt date. Any return needs prior approval.
For more information call 714-759-4767
Return in case of damage requires email authorization. Item(s) returned without authorization will not be accepted and returned to the customer. SnsDesigns.Biz will not be responsible for loss or damage of return shipments